Job Description

Position: Technical Support Sales Engineer - LATAM & Caribbean

Location: Fort Lauderdale, FL (Hybrid) Travel Required: Up to 50% Language Requirement: Bilingual (English & Spanish)

About the Role

Bodhi, a pioneering force in intelligent hospitality technology, is seeking a highly skilled and driven Technical Sales Engineer to support our rapidly expanding presence in the Latin American and Caribbean hotel markets. This role will work closely with Bodhi’s hospitality-focused regional representatives and dealer network of system integrators to support the design, presentation, and deployment of Bodhi’s platform across hotel and resort properties. With a focus on providing intelligent control and automation of hotel systems—such as lighting, HVAC, door locks, and entertainment—this role requires a blend of technical expertise and a strong understanding of the unique challenges within the hospitality industry.

Key Responsibilities:

• Technical Sales Support & Training: Act as a technical advisor to support regional representatives and dealers in the LATAM and Caribbean hospitality markets, providing product demonstrations, solution development, and onboarding/training to enable successful selling and deployment of Bodhi’s platform.

• Proposal & Specification Development: Collaborate with dealers to review drawings and technical specifications and tailor comprehensive proposals that address hotel operational needs and align with guest expectations.

• System Demonstrations & Data Collection: Conduct technical demos to showcase Bodhi’s capabilities across various hotel systems and provide data collection templates to ensure proper configuration and deployment for each unique project.

• Project Implementation & Support: Offer technical assistance and guidance to reps, dealers, and the Bodhi Implementation Manager during project deployment, ensuring smooth transitions and optimal system performance.

• End-user Training & Support: Ensure comprehensive training for hotel property staff on using the Bodhi platform for room control, service automation, and guest management, as well as supporting reps and dealers throughout the process.

• Collaborative Partnership: Work closely with Bodhi’s internal sales, engineering, and support teams to align technical solutions with the overall business strategy, fostering long-term solid partnerships in the hospitality sector.

Qualifications:

• Education: Bachelor’s degree in Engineering, Technology, Business Management, or a related field.

Experience:

• 5+ years in a technical sales or sales engineering role.

• Preferred experience in system integration, building automation, or IoT solutions within the hospitality industry.

Skills & Competencies:

• Strong technical background with a solid understanding of hospitality systems, including guest room management systems (GRMS), property management systems (PMS), point-of-sale (POS), and guest-facing technologies.

• In-depth knowledge of lighting controls, room controls, and system integration.

• Ability to communicate complex technical concepts to both technical and non-technical audiences.

• Bilingual proficiency (English & Spanish) is required.

• Strong organizational skills and ability to work independently in a remote environment.

• Willingness to travel up to 50% as needed across the region and for industry events and tradeshows.

What We Offer:

• Highly competitive salary and plus performance bonuses based on territory growth

• Benefits include health insurance, 401(k) matching, and industry standard paid time off.

• Opportunity to work in a dynamic environment with an industry-first hospitality technology solution.

• A company culture that values professional development and innovation.

About Bodhi

Bodhi is the only cloud-based building operating platform specifically designed for the hospitality industry. Our platform provides comprehensive control, automation, and oversight of hotel technology systems, from guest room management and energy efficiency to service automation and beyond. Bodhi seamlessly integrates with all major hospitality systems, enabling hotels to deliver a unified, efficient, and enhanced guest experience. With Bodhi, property managers achieve streamlined operations, sustainability, and an unmatched level of guest satisfaction, setting a new standard for intelligent hospitality management.

If you’re passionate about shaping the future of hospitality technology and making a meaningful impact, we’d love to hear from you!

#GrowWithBodhi #JoinTheBodhiTeam

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