Terms of use
Last updated September 2026
These terms
This website is operated by Flatout Customs Ltd (Flatout Customs), company number 12347891, registered at 4th Floor, Silverstream House, 45 Fitzroy Street, Fitzrovia, London, W1T 6EB. By using the site you accept these terms.
What this site is
It describes what we do. Nothing on it is an offer to sell, a quotation, or a commitment to supply at any price. Any trading between us is governed by separate written terms agreed for that business.
Accuracy
We keep the content current, particularly the regulatory references in the sector descriptions, but rules change and the descriptions here are general. They are not compliance advice for your business and should not be relied on as a substitute for taking your own.
Links out
Where we link to another website, including Flat Out Foods and any regulator or standards body, we are not responsible for its content.
Intellectual property
The content, design and code of this site belong to us. You may read it, print it and share links to it. You may not republish it as your own or use it commercially without our permission.
Liability
We do not exclude liability for death or personal injury caused by negligence, or for fraud. Beyond that, and to the extent the law allows, we are not liable for loss arising from use of this website or reliance on its content.
Governing law
These terms are governed by the law of England and Wales, and the courts of England and Wales have exclusive jurisdiction.